Privacy Policy

PRIVACY POLICY STATEMENT

This is the web site of Kodaly Downloads Pty Ltd (ABN: 18132966217), also trading as My Song File.  Our contact details are as follows:
Postal: Kodaly Downloads, 93 Herries St, Toowoomba, QLD 4350
E-mail: admin@mysongfile.com

Kodaly Downloads Pty Ltd values and protects personal privacy on the Internet.  We believe you have a right to know how we treat the information we receive from you.  Please read the following policy so you will better understand how we use the personal and organisational information you provide to us.  This policy may change periodically so please check back on a regular basis.

Information Collection & Use

You can browse the Kodaly Downloads website without letting us know your name or any personal information.  The company that owns the server where our website is hosted collects only domain names and names of referring websites, not the e-mail addresses of visitors.  For each visitor to our webpage, our web server automatically recognizes Reverse DNS of users' service provider; the server aggregates information to measure the number of visits, average time spent on the website, and pages viewed.  This information is used to improve the content of our website and notify consumers about updates to our website.

Kodaly Downloads collects information from visitors and consumers who provide feedback on one or more of the services we offer on the site or on various other forms maintained on the website.  This feedback is used to administer and refine our services.  We may also use the information and ideas you send us to improve or promote the site, but we will not publish your name in association with any information you provide without gaining your permission beforehand.

Kodaly Downloads collects information from your order form but the information is only used to process your order. Your contact information will only be used to send you confirmation of products that you purchase and your billing information will only be used to bill you for those products.

There may be other times when we ask for information such as your name, telephone number or address; generally, such personal information is used only by us to respond to your inquiry or request, to process your orders, to allow you to access your specific personal account information, or for internal analysis.  When such information is needed, if the purpose is not self-evident, we will try to let you know at the time of collection how we will use information you provide.  We collect the e-mail addresses of those who communicate with us via e-mail and other information volunteered by users, such as survey information and/or site registrations.

Future Contact

If you supply us with your email address on-line you may receive periodic email from us with information on new products and services or upcoming events.  If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address, calling us at the above telephone number, writing to us at the above address.

If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events.  If you do not wish to receive such mailings, please let us know by calling us at the number provided above, e-mailing us at the above address, writing to us at the above address. 

If you supply us with your telephone or fax number on-line you may receive telephone or fax contact from us with information regarding new products and services or upcoming events.  If you do not wish to receive such calls, please let us know by sending us e-mail at the above address, calling us at the above telephone number, writing to us at the above address.

Information Access & Accuracy

Upon request we provide site visitors with access to all information [including proprietary information] that we maintain about them including any financial information (e.g. account information), transaction information (e.g. dates on which customers made purchases, amounts and types of purchases), communications that the consumer/visitor has directed to our site (e.g. e-mails, customer inquiries), contact information (e.g., name, address, phone number).  Please note that for your security and peace of mind, credit or debit card details are not retained by Kodaly Downloads or on any computer or data storage system associated with Kodaly Downloads.   You can access this information by sending an e-mail us at the above address or writing to us at the above address. 

If you have identified that the information that we hold about you is incorrect, please contact us so we can amend it. You can have this information corrected by sending us e-mail at the above address, calling us at the above telephone number, writing to us at the above address.

Use and Disclosure

We are not involved in the selling, trading or alternative unauthorised use of personal information. We will not pass on any of your personal details to any other organisations.  No data collected from the website will be disclosed to a third party except where it is legally required, such as in the investigation of a criminal offence in compliance with a search warrant or subpoena or other legal requirement.

From time-to-time, we may provide statistical information about traffic patterns and navigation techniques of users of our website to reputable third parties.  This will only comprise data collected aggregate results.  It will not include any direct personal information that identifies you.

Data Security

We are concerned to provide a secure environment for your privacy.  We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.  We take all reasonable steps to ensure the security of the personal data we hold from such risks as loss or unauthorised access, destruction, use, modification or disclosure of data.

When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server and will notify visitors through our site.  We have established a secure transaction environment for commerce on the Internet.  Our e-commerce system uses Secure Sockets Layer technology (SSL).  SSL locks all information passed from you to MySongFile.com in an encrypted envelope.  This makes it almost impossible to be intercepted by an unauthorised party, as long as your browser and local network support the use of encrypted data transmissions.  SSL is the system that is used by all reputable e-commerce sites.  The industry standard for encryption technology, SSL is compatible with Netscape, Internet Explorer, AOL, Web TV and most other browsers.  You will know when transmitted data is safe by the appearance of a security notice when you enter a secure page.  Also, a secure icon will appear on your browser.  For Netscape, this is a key icon; for Microsoft Internet Explorer, a lock icon. Secure web pages can also be identified by their URL: they begin with 'https://', while standard pages begin with 'http://' (i.e. no ‘s’).

All user account and profile information located on the Kodaly Downloads website is password-protected to provide additional security.  You should not reveal or share your password with anyone.  Kodaly Downloads will never ask for your password through unsolicited phone or email contact.  Remember to always log out of the Kodaly Downloads website once you have completed your account use.  This will prevent your account information being accessed by others if you share a computer or are using a computer in a public place like a library.

Other

We do not partner with or have special relationships with any ad server companies.

We do not set any cookies.

From time to time, we may wish to use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses.

If you are concerned about how your information is used, you should check back at our website periodically.
Customers may prevent their information from being used for purposes other than those for which it was originally collected by calling us at the number provided above, e-mailing us at the above address, or writing us at the above address.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, state or local consumer protection office.

 

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